Effective date: June 1st, 2026
Last updated: July 1st, 2026
This Privacy Policy describes how Handled Commercial Services (“Handled,” “we,” “us,” or “our”) collects, uses, and shares information when you visit handledcommercial.com (the “Site”), request a quote, or otherwise communicate with us. We provide commercial facility and cleaning services to businesses across Arkansas, Kansas, and Oklahoma. This policy applies to information collected through the Site and our sales and service process. It does not apply to data we process as a service provider inside a client facility under a separate services agreement.
1. Information We Collect
Information you give us
When you request a quote, contact us, or fill out a form, we may collect:
- Contact details such as your name, business name, email address, phone number, and facility address.
- Facility and service details such as square footage, facility type, cleaning frequency, and your current pain points.
- Any other information you choose to include in a message or form field.
Information collected automatically
When you browse the Site, we and our analytics and advertising partners may automatically collect:
- Device and browser information, IP address, and general location (city or region).
- Usage data such as pages viewed, links clicked, time on page, and the site you arrived from.
- Cookies and similar technologies (see Section 5).
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, schedule walkthroughs, and prepare proposals.
- Provide, maintain, and improve our services and the Site.
- Communicate with you about your inquiry, account, or service.
- Measure and improve our marketing, including paid search and remarketing.
- Detect, prevent, and address fraud, security issues, and technical problems.
- Comply with legal obligations and enforce our agreements.
We do not sell your personal information for money. See Section 6 for how we treat “sharing” under California law.
3. How We Share Your Information
We share information only as needed to run our business:
- Service providers and vendors who host our Site, process forms, manage our CRM, send email, and serve analytics and advertising on our behalf.
- Professional advisors such as legal, accounting, and insurance partners when reasonably necessary.
- Business transfers, if Handled is involved in a merger, acquisition, financing, or sale of assets.
- Legal and safety reasons, when required by law or to protect the rights, property, or safety of Handled, our clients, or others.
We do not share your information with unrelated third parties for their own independent marketing.
4. CRM and Lead Management
Quote and contact requests are stored in our customer relationship management (CRM) system and used by our sales and operations teams to follow up and manage your account. Access is limited to staff who need it to serve you.
5. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to keep the Site working, remember your preferences, measure traffic, and support advertising. You can control cookies through your browser settings, and you can opt out of many advertising cookies through industry tools such as the Network Advertising Initiative and Digital Advertising Alliance opt-out pages. Blocking some cookies may affect how the Site functions.
6. Your Privacy Rights
California residents (CCPA and CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose.
- Request access to, or a copy of, the personal information we hold about you.
- Request deletion of your personal information, subject to legal exceptions.
- Request correction of inaccurate personal information.
- Opt out of the “sharing” of personal information for cross-context behavioral advertising.
- Not be discriminated against for exercising your rights.
To exercise these rights, contact us using the details in Section 12. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.
Other states
Residents of other states may have similar rights under applicable state privacy laws. We honor verified requests to access, correct, or delete personal information where those laws apply.
7. Data Retention
We keep personal information for as long as needed to respond to your inquiry, provide services, meet our legal and accounting obligations, and resolve disputes. When information is no longer needed, we delete or de-identify it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children’s Privacy
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites and services. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.
12. Contact Us
Questions about this policy or your information can be directed to:
Handled Commercial Services
Email: info@handledcommercial.com
Phone: (501) 329-1515
Mailing address: 261 Madison Ave, 10th Floor, New York, NY 10016